La Mon Country Club
Terms & Conditions



La Mon Country Club – Member Terms & Conditions

 

These Terms & Conditions ensure a safe, enjoyable experience for all members and guests. By joining or using the facilities, you agree to follow the rules below.

 

1. ABOUT THE COUNTRY CLUB

La Mon Country Club aims to provide a welcoming, safe environment for health and wellbeing. Management oversees all operations and may update these Terms & Conditions when required. Any changes will be communicated through ClubRight or displayed within the Club. Members and guests are expected to act respectfully and responsibly at all times. Failure to do so may waiver your right to Country Club Membership

 

2. MEMBERSHIP TYPES & PAYMENTS

2.1 Types of membership

  • Rolling Monthly Membership: renews automatically until cancelled with notice.
  • Annual Fixed-Term Membership: contracted for 12 months with discounted rate.

2.2 Joining & payment

  • All memberships are created and managed through ClubRight.
  • Payments are taken securely by direct debit or card.
  • Direct debits are collected between the on or after the 1st day of every month, except when it falls on a weekend or bank holiday, it will be collected closest day after.
  • Memberships are non-transferable and non-refundable, except where noted.

2.3 Direct Debit Guarantee

We follow the UK Direct Debit Guarantee:

  • You will be notified at least 10 working days before any change to payment amount or date.
  • Errors made by La Mon or your bank are refunded immediately by your bank.
  • You may cancel your Direct Debit at your bank, but La Mon Hotel and Country Club still requires notice to end your membership.

2.4 Personal details

Members must ensure their contact and payment details are kept up to date within ClubRight or by contacting Country Club Reception.

 

3. CANCELLING OR PAUSING MEMBERSHIP

3.1 Rolling monthly memberships

  • Require 30 days’ notice via ClubRight or in writing to countryclub@lamon.co.uk
  • Exceptional circumstances may be considered (see below)

3.2 Annual fixed-term memberships

  • Cannot be cancelled early except in exceptional circumstances, such as:
    • long-term medical issues
    • pregnancy
    • relocation beyond a reasonable distance
    • other compassionate grounds
  • Evidence may be required (e.g., GP letter, proof of address change).

3.3 Freezing memberships

Annual memberships may be frozen under the following conditions:

  • Freeze is available only for annual fixed-term members.
  • Membership may be frozen for a minimum of 1 month and a maximum of 3 months within each contract term.
  • Freezes must be requested through ClubRight or in writing before the freeze period begins.
  • The contract end date will be extended by the same length of time the membership is frozen.

Monthly memberships cannot be frozen

3.4 Pauses for medical reasons

If a member cannot use the facilities for medical reasons, pauses may be granted outside the normal freeze allowance with appropriate medical evidence.

 

4. CLUB ACCESS & GENERAL USE

4.1 Opening hours & closures

Facilities may only be used during published opening times. Management may close areas temporarily for maintenance or safety. Notice will be provided where possible, and compensation is not offered for such closures.

4.2 Hotel residents

Hotel residents are temporary members for the duration of their stay and must follow all rules.
They must sign in at Reception. Towels are provided; lockers require a £1 coin.

 4.3 Dress code

Appropriate sportswear/swimwear must be worn. Football tops are not permitted.
Members must be fully clothed when entering and leaving the Club.

4.4 Guests

  • Each membership includes four complimentary guest visits per year.
  • Members must sign guests in, stay with them, and take responsibility for their behaviour.
  • Guests must follow all Club rules.

4.5 Age restrictions

  • Age 11- 16: permitted in gym, and must be supervised by an adult at all times
  • Under 16: pool use only, and must be supervised by an adult in the water. Not permitted in sauna, steam room or jacuzzi

 

5. FACILITY RULES

All persons using the pool do so at their own risk and sole responsibility. The hotel accepts no liability for the injury, to yourselves or loss of articles within the use of the pool and associated areas.

·         No mobile phones or photographic equipment should be used under any circumstances.

·         Loungers cannot be reserved and are intended only for the use of Members and Hotel Guests.

5.1 Swimming pool

  • Shower before entering.
  • Pool shoes are recommended around wet areas.
  • Swim hats must be worn in the main pool.
  • Only bottled water permitted.
  • There is no lifeguard on duty, children under 16 years should be always supervised.
  • No diving
  • No running
  • Be mindful and respectful of other pool/spa users
  • The pool depth is 1.35M, extreme care must be taken whilst swimming

5.2 Jacuzzi, Sauna and Steam Room

  • Shower before and after use.
  • No under-16s.
  • Enter the Jacuzzi only by the railings and steps
  • A maximum time limit of 15 continuous minutes is advised.
  • Long exposure may result in nausea, dizziness or fainting. Take breaks if necessary
  • No food items are permitted
  • The use of oils or soaps is not permitted in Sauna or Steam Rooms
  • In the interest of hygiene and cleanliness, no shaving is allowed
  • Seek medical advice if pregnant or if you have heart, blood pressure, or other relevant conditions.

5.3 Gymnasium

  • Must be dry — no wet clothing/footwear.
  • Wear appropriate gym clothing and clean indoor footwear.
  • No outdoor shoes, bare feet, or excessively loose clothing.
  • Wipe down equipment after use.
  • Return equipment to its proper place.

 

6. SAFETY & MEMBER RESPONSIBILITY

Members and guests must ensure they are physically fit to exercise. Do not use facilities if you have any contagious illness, infection, open wound, or any condition that may affect others’ safety. Facilities must not be used under the influence of alcohol or substances that impair judgment.

 

7. LIABILITY

Use of the facilities is entirely at your own risk. La Mon Hotel & Country Club is not liable for loss of personal belongings or any injury sustained on the premises. Members are encouraged to obtain personal insurance if desired.

 

8. LOST PROPERTY

Items found are logged and stored for 21 days, after which they may be donated or disposed of. Unhygienic/soiled items are disposed of immediately. Members must sign for collected items. If contact information is available, management will attempt to reunite property with its owner.

 

9. BEHAVIOUR & MEMBERSHIP SUSPENSION

Membership may be suspended or terminated if behaviour is unsafe, abusive, or damaging to the Country Club or its reputation. Suspended or terminated members must leave immediately and cannot claim compensation. Refunds are not issued for periods of suspension or termination.

 

Management reserves the right to review memberships on an ongoing basis and at any time reserve the right to refuse entry to anyone suspected of not adhering to the above terms and conditions.